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PHONE CONSULTATIONS

If you need to be seen for a routine visit, Medicare and insurance companies have implemented coverage of phone consultations with your provider at The Family Physicians.

This coverage allows patients to communicate us without having to make a trip to the clinic. These virtual check-ins are for those who are already patients at The Family Physicians. If you are a new patient, you must be seen at the clinic first before you are eligible to be covered for phone consultations.

The guidelines: A phone consultation cannot be related to a medical visit at The Family Physicians within the previous 7 days and cannot not lead to a medical visit to our clinic within the next 24 hours (or soonest appointment available). You will also need to verbally consent to receiving the phone consultation.

Hopefully, this new way of meeting your healthcare needs will provide you with greater peace of mind by simplifying your health care and reducing your exposure to others who are ill. Protecting your health is, as it always has been, our priority.